Frequently Asked Questions
Everything you need to know about your Agua Bendita experience, from our artisanal processes to global shipping.
How long does international shipping take?
We offer worldwide shipping via DHL Express. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
What is your return and exchange policy?
We accept returns within 30 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene liners intact. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed Size Guide. Our pieces generally run true to size, but if you are between sizes, we recommend sizing up for swimwear to ensure the most comfortable fit.
Are Agua Bendita pieces handmade?
Yes, we take pride in our artisanal heritage. Many of our garments feature hand-embroidered details crafted by Colombian artisans, making each piece a unique work of art.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping country.
How should I care for my swimwear?
To preserve the vibrant prints and delicate hand-embroidery, we recommend hand washing your swimwear in cold water with mild soap and drying it in the shade. Avoid rough surfaces and high levels of chlorine.